The following are recent letters and emails received from customers following the purchase of their yacht from us. The originals are on file at our offices.
I want to take this time to acknowledge John Kuony and his exceptional qualities as a member of your sales staff. I can’t say enough about John and the way he went above and beyond through the entire process of buying my boat. Please recognize John for his exceptional customer service and attention to every detail imaginable throughout my sailboat purchase. Continue reading “Testimonial from Hunter 36 Owner” »
Ian Van Tuyl handled the purchase of our new boat, including the search, presentations, sea trial, survey, repairs and delivery to Berkeley with skill, professionalism, and courtesy that was a cut above any of the other yacht brokers I have dealt with in the past. His clear and concise communication kept me informed of the status of the negotiations and eliminated any concerns I might have had in purchasing a boat from a distance. Continue reading “Testimonial from Vice Commodore at the Berkeley Yacht Club” »
Sent to David Benjamin:
Dave: Thanks very much for your help and very competent advice. We spent about an hour with our friends aboard their Skarki looking at headliner work in progress. I am anxious to see some photos of your results.
We are in Blaine today emptying Ravenclaw of all remaining personal gear and will be home tomorrow. I will send another message to you then with some questions regarding work we are considering on Languedoc. Continue reading “Testimonial from Amel Maramu 48 Owner” »
Received from Delivery Skipper and Sailing Instructor Arnstein Mustad:
I spent the day with Patrick, the new Jeanneau 439 owner. He was overwhelmed with the boat and how well he was treated by John Kuony and Cruising Yachts. You made a very happy client.
We did some sail handling, tacks and gybes, close quarters motoring and docking. We ended up in his new Sausalito slip surrounded by well wishers and drinking some fine Danish brew John was able to stock in his frig. I, too, was impressed by the level of service exhibited by John and from all at Cruising Yachts. I’ve worked with quite a few dealerships over the years as a delivery skipper; however, none of them compare to you guys!
IYT Yachtmaster for Oceans
USCG 100T Master Near Coastal
Radar Unlimited, STCW-95, Sail and Tow Endorsements
US Sailing & Power Boating Passage Making Instructor, & USCG Capt. Lic. Instructor
Delivery Captain, Club Nautique, Maritime Institute
Sent to Buzz Stoddard
Buzz, I want to say ‘Thank you’ for all you have done for me with the purchase of my Jenneau42 DS. The boat speaks for itself and you and your team have been wonderful to work with from the start.
You follow through with what you say you are going to do and do much more than that. You all pushed very hard to get the boat ready for delivery on a nearly impossible time line. Well, you did it, and did a great job at that! Continue reading “Testimonial from Jeanneau 42DS Owner” »
We wanted to tell you about the wonderful experience we had buying our new sailboat from Cruising Yachts and, in particular, in working with John Kuony in your Alameda office.
John was fantastic to work with and was completely willing to proceed at a pace that suited us. In working with John over a couple of years time we decided on a Caliber as the right boat for us and, from that point on, you would have thought that John was buying his own Caliber. Continue reading “Testimonial from Caliber 40 Owner” »
I recently took delivery of my new Jeanneau 53 and couldn’t be happier. We were very lucky to have found Ian Van Tuyl at Cruising Yachts who, if I still owned my company, would be working for me right now. His knowledge, honesty, commitment and pride in your product were amazing. I have never bought anything in the past in which I received such incredible service: before, during and after the sale. Continue reading “Testimonial from Jeanneau 53 Yacht Owner” »
My husband and I have just bought yet another boat from Dinah and Roger Goodsell and have, as always, found the experience to be thoroughly enjoyable. Roger and Dinah have once again gone above and beyond expectations, providing us with personalized yet very professional service. Their ethics are above reproach, and their negotiation skills and ability to satisfy both parties are outstanding. Continue reading “Testimonial from Catalina 380 Owners” »
Sent to Paul Fenn, President, Jeanneau America:
I took delivery of my new Jeanneau 53 late last week and brought the boat solo from San Diego to Channel Islands Harbor. The boat sails amazingly well. I must let you know how professional and caring Cruising Yachts was when I took delivery. Mike Van Tuyl spent over a full day teaching me about the boat and helping me move personal belongings from my trade boat to the 53. Continue reading “Testimonial from Jeanneau 53 Owner” »